Effective January 1, 2024, the Federal Universal Service Charge (FUSC) on your bill will increase as a result of an increase in the Federal Communications Commission’s (FCC) universal service fund contribution factor from 34.5% to 34.6%. The FUSC is calculated in accordance with FCC rules by applying the new contribution factor of 34.6% (0.346) to the charges for interstate services. The federal universal service fund helps to ensure access to affordable communications services in hard-to-serve rural areas of the United States. If you have any questions regarding the FUSC, please contact the FCC at 1-888-225-5322 or email:[email protected].